FAQ

For Theme Park entry, Day Ticket, Night Ticket, and annual pass options Legendary Card and Family Card are available. The Day Ticket allows a single entry on the same day and is valid only for the date indicated on the wristband provided to guests. The Night Ticket is also valid for a single entry and can be used only during the designated evening hours. Among the annual passes, the Legendary Card provides unlimited access for one person for 365 days from the date of purchase, while the Family Card, designed for families of 3 to 4 people, offers unlimited entry on all operational days of the Theme Park for 365 days. For detailed information about all ticket types and current campaigns, please visit our website or the Legendary App.

Yes, entry to the Theme Park is subject to an admission fee. With your ticket, you can enter and re-enter the park throughout the day. You can purchase your tickets at the ticket counters, on our official website, or via the Legendary App. Seasonal discounts and special offers may be available on the website and app, so we recommend checking these channels for the latest deals.

The entrance fee you pay for Tema Park is valid for one day. You can enter and exit as many times as you like within the same day.

All purchases within the Theme Park are made exclusively through the wristband system. You can load balance onto your wristband using cash or credit card at the Cash Point offices or kiosks located throughout the park. For any assistance, our Guest Relations Team will be happy to help you.

Yes, The Land of Legends Theme Park remains open during bad weather conditions. However, some outdoor attractions may be temporarily closed for safety reasons.

Since The Land of Legends Theme Park operates as an open-air concept, certain attractions may be temporarily closed during adverse weather conditions. However, the park generally remains open. Therefore, refunds are not provided for temporary closures due to weather conditions. During such times, our guests can continue their experience and enjoy the indoor attractions at Nickelodeon Land without missing out on the fun.

We offer video and photo shooting services at the Theme Park. You can purchase your photos and videos for a fee from our Photo Store outlets located throughout the facility and turn your memories into lasting unforgettable.

Free Wi-Fi is available within the Theme Park.

All our guests at Tema Park are covered by third-party liability insurance.

For our young guests, we provide special wristbands containing personal information. This allows for a quick response in the event of a possible loss. Should you encounter such a situation, you can seek assistance from the nearest member of our Guest Relations Team.

A lost and found procedure is in place at our Theme Park. If you encounter such a situation, you can ask the Guest Relations Team for assistance.

There is a baby care room available within the Theme Park. You can follow the directional signs or ask the nearest Guest Relations Team member for assistance. Our team will be happy to help you.

Our Theme Park has been designed with pathways and arrangements to accommodate our guests with disabilities and those with babies, making it easier for them to access activities.

Our Theme Park offers specially designed wheelchairs for certain activities, which are available for you to use free of charge.

Guests staying at Kingdom Hotel, Nickelodeon Hotels & Resorts Antalya, and other Rixos hotels may enjoy the complimentary Theme Park entry privilege. For guests staying at other hotels, applicable ticket options are available. For detailed information on current ticket types and campaigns, please visit our website or the Legendary App.

Yes, our Theme Park offers exclusive Cabana areas for those seeking a comfortable and shaded space to relax. If you’d like to enjoy your day away from the crowds and unwind in your own private zone, you can benefit from our Cabana service for an additional fee

For your comfort, sunbeds and umbrellas are available free of charge throughout our Theme Park.

Towels are provided free of charge to guests staying at our hotels; however, towel service is not available for daily Theme Park guests. Theme Park guests who require towels may purchase them at The Land of Legends Store.

For hygiene and food safety reasons, bringing outside food and beverages into the Theme Park is not permitted. Security checks are conducted at entry points, and any outside food or drinks will not be allowed inside. Guests may purchase food and beverages at our on-site outlets, which operate throughout the day.

Our Theme Park has markets/stores where you can find general necessities. Additionally, within The Land of Legends, the Shopping Avenue offers a wide variety of shops ranging from clothing and food to pharmacy and groceries, allowing you to meet all your needs.

Lockers are available for use, and an additional fee applies.

We have separate changing cabins for men and women available for all our guests.

Here are the pools in our Theme Park and their depths: Wave Shock Pool: Varies from 0 cm up to a maximum depth of 200 cm. Infinity Pool: Has a depth of 140 cm. Float Rider: Water height is 50 cm. Operates with pressurized water flow. Activity Pool: Depth ranges from 0 cm to 140 cm. Jacuzzi: Has a depth of 50 cm. Wild River: Has a depth of 110 cm. Wave Ball Pool (Tropic Lagoon): Depth ranges from 0 cm to 160 cm. Lazy Floats (Tropic Lagoon): Has a depth of 110 cm.

All necessary safety measures are in place at our Theme Park, and life jackets are available. Pool toys for our little guests can be found at The Land of Legends Store and Shopping Avenue shops.

For hygiene reasons, leak-proof swim diapers are mandatory in children's pools. If needed, diapers can be purchased from our market.

Guests who cannot swim may participate in suitable activities when accompanied by a guardian and using appropriate floatation devices.

Rafts and mats are provided free of charge at the slides where they are required.

Sea water is used in our Theme Park within the habitats of marine animals and in the Infinity Pool, which is open for guest use.

At our Theme Park, you can meet dolphins, sharks, stingrays, and dozens of species of ocean and Mediterranean fish.

Our marine animals live in areas that meet international standards for space and water depth, allowing them to exhibit natural behaviors and meet all of their needs comfortably.

Our animal friends are fed based on a specific diet prepared by expert veterinarians, using carefully selected food blends that are appropriate for their natural habitats.

All marine animals in our Theme Park have internationally recognized documentation.

For the safety of both you and our marine animals, we recommend not using accessories of any kind.

You can have a great day with activities that are suitable for every ages.Throughout the day, character meet-and-greets, play areas, entertainment units, walking trails, and themed shows and events await our visitors. You can access the current event schedule and detailed information on our website or via the Legendary App.

Our Theme Park consists of both outdoor and indoor areas. In case of adverse weather conditions, necessary precautions are taken for your safety, and some outdoor attractions may be temporarily closed. However, indoor entertainment continues uninterrupted, with themed areas such as Star Trek™: Wild Galaxy and Bikini Bottom offering enjoyable alternatives for guests of all ages. You can check the current status of attractions on our website or via the Legendary App.

To prevent loss or damage during activities, guests are advised to wear glasses with a strap or secure them appropriately. For safety reasons, glasses are not permitted on any slides or looping rides. Guests using contact lenses should exercise caution when using slides with sharp drops.

All rides and slides within the Theme Park have specific safety rules in place. For health and safety reasons, we do not recommend that pregnant guests use the rides and slides. However, those who wish to spend time in the park can enjoy areas such as the Activity Pool, Wave Shock Pool, and Wave Ball Pool throughout the day. In addition, guests can watch various live shows within the park and enjoy a relaxing and pleasant experience.

At the Theme Park entrance, guests receive detailed information based on their accessibility needs, including guidance on the attractions and slides they can use. Guests with visual, hearing, physical, or cognitive impairments may access designated areas accompanied by a companion, in accordance with safety regulations. When wristbands are issued, our staff provides guests with all necessary information regarding the activities they can participate in.

We recommend wearing comfortable clothing that protects you from the sun at our Theme Park. For activities, swimwear without metal accessories is advised. For your comfort, we suggest wearing sandals or sports shoes.

In our Theme Park, you are free to wear any outfit you prefer, as long as it complies with hygiene rules and is suitable for use in the water.

For hygiene reasons, access to all areas of the Theme Park is permitted except for water attractions.

Yes, certain rides and slides have restrictions regarding the use of accessories. These rules are clearly stated on the information signs located at the entrance of each unit. For your safety, we kindly ask you to follow the guidance provided on these signs.

Our beloved friends are fed in accordance with a special diet program prepared by expert veterinarians, using fish species appropriate to their natural habitats. For this reason, guests are not permitted to feed the animals. Thank you for your understanding.

Yes, swimming activities at Waterfront Kingdom are conducted in a safe and controlled environment. Our beloved friends meet guests under the supervision of expert trainers, with all necessary safety measures carefully implemented. This unique experience is subject to an additional fee. For more information and reservations, please contact our Guest Relations Team or the Waterfront Kingdom Reservation Point.

Our Waterfront Kingdom sales team is available to assist you with your reservation. You may also visit the Waterfront Kingdom reservation desks within the Theme Park to book your experience on-site.

You can participate in the activities wearing diving suits provided free of charge by the Theme Park.

Yes, photo and video shooting are carried out during these activities. Images captured by our professional photography team can be purchased for a fee from our Photo Store locations, available at various points throughout the park, a perfect way to preserve your special memories.

Our beloved friends receive treatment in our medical pool under the care and supervision of our expert marine veterinarians.

Our beloved friends were born into conditions of the Theme Park, to which they are fully adapted. To ensure their well-being, the most suitable environment for them remains within the same Theme Park conditions.

Kingdom Hotel

You can securely complete your online reservation payments via the 3D Secure payment link sent to your email address. Guests who prefer to pay by bank transfer may contact us via [email protected] to obtain bank transfer details.

Yes. For online reservations, 3 installments are available for Bonus cards and Ziraat Combo cards, while 2 installments are offered for Worldcard holders via the payment link.

Guests who make online reservations can benefit from online-exclusive prices and discounts, and complete their payments with 3 installments for Bonus cards and Ziraat Combo cards, or 2 installments for Worldcard holders. Additionally, thanks to online-exclusive room types, guests can access a wider range of room options and benefit from Legendary Stay - 4 Nights or Legendary Stay - 5 Nights packages free of charge, depending on the length of stay. An online-exclusive birthday package is also available, allowing guests to plan a special holiday including a birthday celebration. For more details, please visit our Hotel Campaigns page.

Kingdom Hotel offers 2 different room themes: Blue and Pink. These color themes create a lively and fun atmosphere, especially for families with children. Suite categories are independent from these themes and feature a more straightforward, modern, and elegant design, providing a comfort-focused stay.

Room capacities at Kingdom Hotel vary by room type. The Deluxe Room accommodates up to 3 guests. Deluxe Connection rooms offer a larger space and can accommodate up to 6 guests. Junior Suite and Family Suite options are preferred, especially by larger families, and accommodate up to 5 guests. The Grand Suite and Terrace Suite accommodate up to 4 guests. One of the hotel’s most spacious categories, the Kingdom Suite, accommodates up to 6 guests, making it an ideal option for large families and groups.

At Kingdom Hotel, in the Deluxe Room category, a maximum of: 1 child aged 0–11.99 years 1 infant aged 0–2.99 years can stay free of charge alongside 2 adults. For more information about other room categories and accommodation details, please contact our reservation team. E-mail: [email protected] Phone: 444 17 97

Yes. You can select your preferred theme before your stay and personalize your accommodation experience. Theme selection is available for an additional nightly fee. You can access the “Choose Your Theme” form from the hotel details page.

Yes, all rooms have balconies.

Yes, we offer accessible room options tailored to our guests’ needs.

Check-in: 14:00 Check-out: 12:00

Yes, Kingdom Hotel has an indoor pool.

Yes. Our indoor pool is heated year-round and available for use at any time.

Under the All-In concept, Kingdom Hotel guests can benefit from Eternia Restaurant and Mungo Restaurant. Eternia, the main restaurant on Floor B, offers a rich open buffet prepared by our gourmet chefs and operates year-round under the All-In concept. Mungo Restaurant is open only during the summer season and offers lunch under the All-In concept. Located in the lively atmosphere of Tropic Lagoon, Mungo offers flavors from world cuisine along with vegetarian and vegan options, delivering a pleasant dining experience within the Theme Park area.

At Kingdom Hotel, we have dedicated buffet sections for vegan and vegetarian guests. While there is no separate buffet area for gluten-free and lactose-free items, our Guest Relations Team learns guests’ needs during check-in and records any allergies or special dietary requirements. This information is shared with the restaurant team, and a separate preparation process is applied through a special order system to prevent cross-contamination. In this way, safe and personalized meals can be prepared for guests who follow a gluten-free or lactose-free diet.

The minibar is replenished daily for your comfort. If an additional replenishment is requested on the same day, this service is provided for an extra charge. The minibar includes soft drinks and snacks.

Kingdom Hotel offers Character Breakfast, children-focused Kingdom Club activities, and Arcade & PlayStation game areas. Guests who wish may also join the All-Star Breakfast event held at Nickelodeon Hotels & Resorts Antalya for an additional fee.

Legendary Stay - 4 Nights is valid until 31/12/2026 and is offered to guests who book 4 nights at Kingdom Hotel via the Legendary App or thelandoflegends.com. This package includes complimentary Fast Track, a Masha Meet & Greet, and a family photo session, helping guests create enjoyable memories throughout their stay. You can access the Legendary Stay - 4 Nights campaign terms and conditions from the Hotels Campaign Page. Legendary Stay - 5 Nights is valid until 31/12/2026 and is offered to guests who book 5 nights or more at Kingdom Hotel via the Legendary App or thelandoflegends.com. This more comprehensive package includes complimentary Fast Track throughout the stay, a Dolphin Meet & Greet experience, a Canal Tour, a Masha Meet & Greet, and a family photo session. You can access the Legendary Stay - 5 Nights campaign terms and conditions from the Hotels Campaign Page.

Nickelodeon Hotels & Resorts Antalya

Yes. For online reservations, 3 installments are available for Bonus cards and Ziraat Combo cards, while 2 installments are offered for Worldcard holders via the payment link.

Nickelodeon Hotels & Resorts Antalya offers specially designed rooms themed from SpongeBob SquarePants to PAW Patrol, from Dora to Teenage Mutant Ninja Turtles, and Star Trek™.

Room capacities vary based on bed configuration. Themed Deluxe Room – King accommodates up to 4 guests with 1 king bed and 2 sofas, while Themed Deluxe Room – Twin also accommodates up to 4 guests with 1 twin bed and 2 sofas. Designed for larger families, Themed Deluxe Room – Connected accommodates up to 8 guests with 1 king bed, 1 twin bed, and 4 sofas. Themed Deluxe Suite and Themed Junior Suite have a capacity of 3 guests with 1 king bed and 1 sofa. Star Trek™ Iconic Suite accommodates 4 guests with 1 king bed and 1 twin bed, and the largest category, Legendary Nick Suite, offers accommodation for up to 8 guests, making it an ideal option for large families.

At Nickelodeon Hotels & Resorts Antalya, in the Themed Deluxe Room category, a maximum of: 1 child aged 0–11.99 years 1 infant aged 0–2.99 years can stay free of charge alongside 2 adults. For more information about other room categories and accommodation details, please contact our reservation team. E-mail: [email protected] Phone: 444 17 97

Yes, all rooms at Nickelodeon Hotels & Resorts Antalya have balconies.

Yes, we offer accessible room options tailored to our guests’ needs.

Check-in: 14:00 Check-out: 12:00

The Fullboard+ concept is served at Le Spatula. Named after SpongeBob SquarePants’ iconic spatula, Le Spatula combines the fun spirit of the theme with a warm, family-friendly atmosphere. Surrounded by large Bikini Bottom statues and visual details throughout the venue, it offers open buffet service at set times throughout the day for breakfast, lunch, and dinner.

At Nickelodeon Hotels & Resorts Antalya, guests can enjoy fun and interactive experiences throughout the day. With the paid Character Breakfast, you can start your day with beloved characters, and you can join Meet & Greet sessions during the day for photos with the characters. While Club Nick activities continue throughout the day for children, guests can also benefit from paid birthday packages offered at Snick Lounge for special celebrations. In addition, the Arcade and PlayStation areas offer entertainment for all ages.

We have dedicated buffet sections for vegan and vegetarian guests. While there is no separate buffet area for gluten-free and lactose-free items, our Guest Relations Team learns guests’ needs during check-in and records any allergies or special dietary requirements. This information is shared with the restaurant team, and a separate preparation process is implemented through a special-order system to prevent cross-contamination. In this way, safe, personalized meals can be prepared for guests following a gluten-free or lactose-free diet.

The minibar is replenished daily for your comfort. If an additional replenishment is requested on the same day, this service incurs an additional charge. The minibar includes soft drinks and snacks.

Legendary Stay - 4 Nights privileges are valid as of 31/12/2026 and are offered to guests who book 4 nights at Nickelodeon Hotels & Resorts Antalya. This package includes complimentary Fast Track access throughout their stay, Meet & Greet sessions with Nickelodeon characters, and a family photo session, helping guests create lasting memories. You can access the Legendary Stay - 4 Nights campaign terms and conditions from the Hotels Campaign Page. Legendary Stay - 5 Nights is valid until 31/12/2026 and is offered to guests who book 5 nights or more via the same channels. This package provides a broader set of privileges, including complimentary Fast Track throughout the stay, the Canal Tour experience, Meet & Greet sessions with Nickelodeon characters, and a family photo session. You can access the Legendary Stay - 5 Nights campaign terms and conditions from the Hotels Campaign Page. Both packages are designed to enhance comfort, enjoyment, and personalized privileges for our guests’ holidays.

Birthday celebrations at Snick Lounge offer an exceptional experience full of fun, games, and surprises for our little guests. During the celebration, children play games, have fun, and enjoy the moment with a themed birthday cake. Shows accompanied by Nickelodeon characters make the day even more lively and memorable. In addition, for guests who do not stay at the hotel and purchase only the Snick Lounge Birthday Package and attend the party, a Day Theme Park ticket is included. Simply fill out the form, and our team will carefully plan every detail. As part of the birthday package, guests receive a themed birthday cake featuring Nickelodeon characters, soft drink service, digital photo from Photo Store, and a Character Meet & Greet session. To make the celebration more special, a gift package prepared by The Land of Legends Store is provided, and for guests who do not stay at the hotel and purchase only the Snick Lounge Birthday Package, a Day Theme Park ticket is included for use on the celebration day. The celebration duration is planned as 30 minutes; however, if an extra show is purchased, the duration can be extended by 1 more hour. Guests may also expand the food & beverage menu to make the celebration longer, more enjoyable, and fully tailored to their preferences.

Rixos Hotels

In such cases, the resolution process is handled directly by The Land of Legends Theme Park Guest Relations Team. Once the issue is resolved, our team informs the Rixos Guest Relations Team about the process and outcome.

Fast Track service is offered exclusively to Club Prive and Club Diamond guests. Guests staying at other Rixos hotels may also purchase the Fast Track service if they wish.

Transportation support outside the shuttle schedule is not provided; in such cases, guests are required to arrange their own transportation.

Theme Park access for guests staying at Rixos hotels is valid every day throughout their stay and allows unlimited use during the accommodation period.

This privilege includes complimentary access to the Theme Park and the opportunity to watch shows held at Shopping Avenue and the Theme Park free of charge.

The access right is assigned only to the registered guest and cannot be transferred to another person.

There is currently no special discount available at The Land of Legends Store for Rixos guests.

Guests arriving by shuttle are welcomed at the Theme Park entrance by our Guest Relations Team, who provide all necessary guidance. Guests arriving individually are directed to the ticket counter for assistance.

There is no capacity limitation applied to Rixos guests.

Guests staying at Rixos hotels and The Land of Legends hotels have equal entry rights, and therefore no distinction is made between guests on busy days.

Advance reservation is not required for Rixos guests to enter The Land of Legends Theme Park.

We recommend using the Legendary App to easily follow campaigns, advantages, and announcements. There is no special onboarding process exclusively for Rixos guests.

There are no indoor activities specifically offered for Rixos guests during the winter season.

Rixos guests can enjoy complimentary Theme Park access and watch all free shows held at Shopping Avenue.

Yes, shuttle service to the Theme Park is provided for all Rixos hotels in Antalya.

By consulting the Rixos Guest Relations Team, guests may use the shuttle services operating throughout the day to travel to and from the Theme Park. Return times vary by hotel as listed below: Return Shuttle Times from the Theme Park to Hotels Rixos Premium Belek: 16:00 – 17:45 – 22:00 – 23:00 Rixos Park Belek: 17:00 – 23:00 Rixos Downtown: 16:00 – 22:30 Rixos Beldibi: 17:00 Rixos Sungate: 17:00 Rixos Premium Tekirova: 16:30

Rixos guests may benefit from a towel privilege during their Theme Park visits.

Shopping Avenue operating hours are as follows: Summer Season: 10:00 AM – 12:00 AM Winter Season: 10:00 AM – 10:00 PM For the latest updates on operating hours, please visit our website or follow us on the Legendary App.

No, entrance to Shopping Avenue is free of charge. Just like entering a shopping mall, you can access the area without paying any fee. However, entry to special zones such as the Theme Park requires a separate ticket.

You can follow our various shows and their schedules in the Shows & Events section. All shows taking place in Shopping Avenue are free of charge and open to all our guests. For up-to-date showtimes and details, please visit our website or check the Legendary App.

No, shows held at Shopping Avenue, such as the Musical Bot Parade, Fountain Show, and Wonder of Legends, are free of charge. All visitors can enjoy these evening events without any payment. As show times and content may vary, we recommend checking our official website or the Legendary App for the most up-to-date schedule.

The Shopping Avenue features ATMs from DenizBank, Garanti BBVA, Yapı Kredi, Ziraat Bank, Halkbank, Fibabanka, İş Bankası, and Akbank for your convenience.

Wheelchair services are available at Shopping Avenue. Guests may access this service free of charge upon leaving a valid ID.

Our guests with disabilities may use the wheelchair service free of charge. The service can be obtained from the Information Desk.

Yes, there are secure lockers inside Shopping Avenue where visitors can safely store their personal items. The lockers are located at Easy Point areas—inside Turkish Village and next to Espressolab.

Locker rental can be completed easily by following the steps below: 1. Scan the QR Code Scan the QR code located in the locker area with your mobile phone to access the transaction page. 2. Select a Suitable Locker From the screen, choose the locker size and location that best fits your needs. 3. Verify Your Information Enter your phone number or email address to continue securely. 4. Select the Rental Duration Choose how long you wish to use the locker. 5. Make an Online Payment Pay securely online with your credit card. Your locker will be ready for use. 6. Open and Lock the Locker Use the code sent to your phone to open the locker, place your belongings, and lock it. 7. Easy Time Extension If your time is running out, you may purchase extra time and extend your usage.

The Theme Park wristband cannot be used as a payment method for purchases within Shopping Avenue. The wristband is valid only for Theme Park entry and use within the park. For purchases at Shopping Avenue, guests may use credit cards or cash.

To enjoy this delightful experience, you can purchase at the Canal Tour Ticket points located near the Chimera Fountain and North Fountain areas.

To get information about Shopping Avenue booth areas and the necessary requirements, simply contact us using our contact details.

The Shopping Avenue management is not directly involved in the human resources process of the stores. Therefore, you need to apply directly to the store you would like to work at.

Our pharmacy operates during the Shopping Avenue's working hours.

Yes, a professional car wash service is available for your vehicles. You can find the service point at Yaman Oto Yıkama, located in the North Open Parking Area.

Yes, there is a first aid room offering basic medical services inside Shopping Avenue. For first aid or emergency support, you may contact the Information Desk.

Yes, pets are allowed at Shopping Avenue only if they are inside a pet stroller or a suitable carrier. We kindly request careful adherence to this rule in order to maintain guest comfort and the proper order of shared spaces. If needed, you may benefit from the pet stroller rental service at Easy Point. For rental fees, please contact the Easy Point team.

Yes, baby care rooms are available in the WC areas throughout Shopping Avenue. All necessary facilities are provided to ensure the comfort of our little guests and their families.

Currently, we do not offer stroller service. However, we are working on providing additional conveniences for your comfort.

Yes, there are fun and safe play areas where children can spend time. For detailed information regarding entrance conditions and age limits, such as the Teens Club located inside the Candy Candy store, please contact the relevant store.

Club Nick is exclusive to children staying at Nickelodeon Hotels & Resorts Antalya; Kingdom Club is exclusive to children staying at Kingdom Hotel.

There is currently no kids’ club within Shopping Avenue. However, we take care to offer pleasant shopping and resting areas for children.

You can easily pick up the products you order online from the designated Easy Point (inside Turkish Village) locations at Shopping Avenue.

Return and exchange processes for online purchases are directly tied to brand policies. Therefore, please contact the relevant store to check the return conditions for the product you purchased.

Yes, there are contracted service points inside Shopping Avenue where you can ship your purchases. You may visit Easy Point (inside Turkish Village) to carry out your cargo transactions easily.

Yes, if you prefer not to carry your items after shopping, you can drop them off at an Easy Point location and have them shipped to your address. The Easy Point team inside Turkish Village handles all cargo procedures on your behalf.

Yes, foreign guests may benefit from Tax Free service during their purchases. However, availability may vary depending on the store. Please contact the relevant store for more information. You may receive assistance for refund processing at the Easy Point desk.

Yes, charging stations provided by Watt, Eşarj, and Beefull are available for electric vehicles. Among these, the Eşarj station is located in the North open-air parking area, while Watt and Beefull stations are located in the indoor parking area.

No, with our Hands Free Shopping service, your purchases are sent to a designated pick-up point on your behalf. At the end of the day, you may collect all your items at once, effortlessly. This service is currently available only for Kingdom Hotel guests.

The Land of Legends Store shops operate at various points within Shopping Avenue and the Theme Park. In addition, we are pleased to reach our guests through our new store now open at Antalya Airport. For up-to-date locations and opening hours, you may contact our Guest Relations team.

Our stores offer licensed products themed around Nickelodeon characters, Masha and The Bear, and The Land of Legends. With a wide product range including accessories, figures, magnets, keychains, mugs, thermoses, home décor items, plush toys, clothing, and swimwear, we provide options appealing to all ages.

Of course. Once you share your product-related feedback with us, you may send it back by cargo for return or exchange purposes.

At the moment, we do not offer Tax Free service. However, we plan to provide this service as of 2026.

No, we’d like to make things easier for you. Within our Theme Park, we offer secure locker units where you may leave your shopping bags. Moreover, if you are a guest of Nickelodeon Hotels & Resorts Antalya or Kingdom Hotel, we are happy to deliver your purchases directly to your room.

Yes. With your receipt, you may return unused and unopened products (excluding cosmetics, personal care items, underwear, swimwear, and other hygienic products) within 14 days.

Yes. With receipt, you may exchange unused and unopened products (excluding cosmetics, personal care items, underwear, swimwear, and other hygienic products) within 30 days.

Exchange operations are not available in-store for online purchases. However, you may return the product and place a new order if you wish. You can find detailed information in the “My Orders” section.

You may cancel your order unconditionally within 12 hours by using the “Cancel Order” option in the “My Orders” section of your profile, or from the order link sent to your email. If your order has already moved to the “Preparing” stage, cancellation is not possible; however, you may start a return process after the product is delivered to you.

You may return the product within 14 days from the delivery date, without providing any reason, by exercising your legal right of withdrawal. However, product exchange is not available for website purchases.

In the “My Orders” section of your account, select the “Return Request” option and fill out the form completely. After return approval, you may send the product back to us with its original packaging, invoice, and completed form via cargo.

Once your order status is updated to “Cancelled,” your refund is automatically initiated. Depending on the payment method, the amount will appear in your account within a maximum of 10 business days. Any potential delay in credit card refunds is the responsibility of the issuing bank.

Once the returned product reaches us, it is inspected within a maximum of 15 business days. If approved, the refund is initiated and your payment will be returned within 10 business days using the same method you initially used. Products found unsuitable for return will be sent back to you within 3 business days.

Returns are not accepted in the following cases: - Products whose packaging has been opened, used, or damaged - Cosmetics, personal care items, underwear, swimwear, and other hygienic products - Products that have lost resale condition - Products past the 14-day withdrawal period

After initiating the return process, you may send the product with its original packaging and invoice to the address below: Return Address: FİNE OTEL TURİZM İŞLETMECİLİK A.Ş. – PARK 3 BRANCH Kadriye Mh. Atatürk 3 Cad. No:1/63 İç Kapı No:1 Serik / Antalya The Land of Legends Store Main Warehouse

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FAQ

What types of Theme Park tickets are available?

Is there an admission fee for the Theme Park?

Can a guest who leaves Tema Park re-enter on the same day?

Are credit cards accepted at the Theme Park?

Is the park open during bad weather?

Can I get a refund for my Theme Park ticket in bad weather?

Is there a photo/video service at the Theme Park?

Is there Wi-Fi service inside the Theme Park?

Do you provide insurance services?

What is your lost child procedure?

What is the lost and found procedure?

Is there a baby care room available?

Are there accessible pathways for wheelchairs and strollers?

Do you have specially designed wheelchairs for the Theme Park?

Can guests staying at hotels other than Rixos hotels benefit from the Theme Park?

Do you offer private cabana services at the Theme Park?

Are sunbeds and umbrellas available at the Theme Park?

Do you offer towel service at the Theme Park?

Is it allowed to bring food and drinks from outside?

Is there a market/store inside the Theme Park?

Do you offer locker service inside the Theme Park?

Are there changing cabins inside the Theme Park?

What is the depth of the pools?

Are pool toys and life jackets available?

Is it mandatory for children to wear diapers?

Are there activities suitable for non-swimmers?

Do you provide rafts and mats for sliding?

Which areas in the Theme Park use seawater?

What species are among the marine animals?

How many square meters do the marine animals live in? How deep are the pools they live in?

How are the marine animals fed in the facility?

Are there any official documents for the aquatic creatures in the facility?

I want to swim with dolphins, is it a problem if I wear lenses, necklaces, piercings, etc.?

What activities can I enjoy besides water attractions?

Are there any indoor areas available during rainy weather? In such cases?

Are there any restrictions for guests who wear glasses or contact lenses?

Which activities are suitable for pregnant guests?

What activities are available for guests with disabilities?

How should I dress at the Theme Park?

Can I wear a burkini in the Theme Park?

Can I use the Theme Park during my period?

Is there any restriction on wearing accessories (such as earrings, bracelets, watches, etc.) while joining activities, using attractions and slides within the Theme Park?

Are we allowed to feed the marine animals?

Is it safe to swim with the marine animals?

What is required to swim with the dolphins?

What to wear to participate in activities with marine animals?

Are photographs and videos taken during activities with marine animals?

How are marine animals treated when they are sick or injured?

Why don’t you release the marine animals back into their natural habitat?

Kingdom Hotel

What payment options are available for online reservations?

Is installment payment available for online reservations?

What are the advantages of online reservations?

What are the room themes at Kingdom Hotel?

What are the room capacities at Kingdom Hotel?

What are the accommodation policies at Kingdom Hotel?

Can I choose my room theme?

Do all rooms at the Kingdom Hotel have balconies?

Are there accessible rooms at the Kingdom Hotel?

What are the check-in / check-out times?

Is there an indoor pool at the Kingdom Hotel?

Is there a heated pool for winter use?

Which restaurants are included in the All-In concept?

Are vegan/vegetarian/gluten-free/lactose-free options available?

Is the minibar replenished every day?

What exclusive activities are offered at Kingdom Hotel?

What are the “Legendary Stay - 4 Nights ” and “Legendary Stay - 5 Nights ” benefits offered to Kingdom Hotel guests?

Nickelodeon Hotels & Resorts Antalya

What payment options are available for online reservations?

Is installment payment available for online reservations?

What are the advantages of online reservations?

What are the room themes?

What are the room capacities at Nickelodeon Hotels & Resorts Antalya?

What are the accommodation policies at Nickelodeon Hotels & Resorts Antalya?

Can I choose my room theme?

Do all rooms have balconies?

Are there accessible rooms?

What are the check-in / check-out times?